The Overview

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The Goal

Easily onboard new patients, facilitate changes for follow-up visits, provide a visual tool to quantify patient's pain, reduce administrative error and cost.

The Typical Visit

This may be a typical process but, of course, medications are not the only modality to address symptoms of pain.

However without a more thorough assessment, medication is often the "go-to" for practitioners looking to provide their patients with quick relief.

Unfortunately, pain specialists have expressed that continued use of opioid medications not only builds up tolerance, but the patient can become even more sensitive to pain, which can then cause dependence as well as more serious health issues.

Key Insights and Design Directions

Application Mapping, Wireframing and Prototyping

In the Application Mapping phase, we wanted to include interactions for both first-time patients and patients in a follow-up visit.

Obviously for first-time patients, it's important to capture general and health information as part of the initial onboarding. However, administrative time is also taken up in additions, corrections, etc., during follow-up visits. This system would provide a means to allow for those changes to made without the need to re-enter it through the main account system terminal.

For the follow-up patient, after an initial sign-in process, they can navigate directly to the pain assessment portion, or add/edit/correct general and health information.

After mapping the overall flow of the app, we created the wireframes.

If this was pitched as a real-world application, certain process flows would need to be added such as sign-in error checking, and password verification.

With the wireframing done, a functional prototype was put together in Sketch.

After adding all the form elements, the interactive pain assessment tool took on a look of its own based on the black background of the 3D anatomy application it was overlayed on.

The interactive panel was changed to a semi-transparent (10%) white so the user could still view the anatomy portion. Headings were changed to white.

Although reverse type can be more difficult to read, the overall look is more pleasing to the eyes, and feels more finished. "Art is a controlled accident".

Atoms, Molecules, Organisms

Based on Brad Frost's "Atomic Design" principles, the basic building blocks of input were created and then applied to generate the onboarding forms, health information, and pain assessment tool.

The Painimation app design was incorporated into the visualization tool as a guide for producing interactions during the pain assessment. Additional elements were added to better quantify duration, intensity, and time of day the patient is most affected by pain.